Asking a Question

To ask the agency a question about their request:

1. Select the request on the "Open Requests" page
2. Click the "Ask a Question" button
3. Enter your message in the text box
4. Click the "Send Message" button

This will open a chat with an agency assistant who will reply to any questions you may have about their agency's request.

Sending a Quote

To send a quote to the agency:

1. Select the request on the "Open Requests" page
2. Click the "Send Quote" button
3. Enter the Total Price, a message, and any attachments
4. Click the "Send Quote" button

This will send a quote to the agency with the information you entered and open a chat where you can communicate further with an agency assistant.

Remember, you can always return to and continue any conversation by clicking "View" on the left side of the request page.

After you send a response, the request will move from the Open Requests page to the Pending tab under My Quotes.

Tip: When you send a quote, GovQuote notifies the customer and shares your profile information. If you don’t hear back in a day or two, send a follow-up message to schedule a call or offer an incentive, like a free consultation. When you do hear from customers, reply quickly.

To learn how to send a follow-up message, click here.