To clear your cache in Chrome on your desktop:

1. Open Chrome
2. On your browser toolbar, click the "more" icon (the three vertical dots).
3. In the menu, click "More Tools," and then click "Clear Browsing Data..."
4. In the Clear Browsing Data box, change the dropdown from "in the last hour" to "the beginning of time"
5. Select only the checkbox for Cached images and files.
6. Click "Clear browsing data"

You can also use the following keyboard shortcut to skip steps 1-3:

PC: control+shift+delete

Mac: command+shift+delete

If you are using a different browser, click your browser below and follow the instructions:

Microsoft Edge

Internet Explorer